Recall Notices

If you have a vehicle or product that has been recalled, please record the VIN or serial number and call the manufacturer or dealer. The recall contact number for GM is 1-800-263-3777 and for Ford, 1-800-565-3673 or visit that company's website at www.fordcanada.com and click on "Contact Us" to send an e-mail. Chrysler Canada can be reached at 1-800-465-2001 or e-mail at www.chryslercanada.ca/owners/en and Toyota at 1-888-869-6828.


November / December 2018

RV Recalls


 
Recall No.: 2018-362
Company: Entegra Coach
Models: 2019 Emblem & Vision
Mfg. Recall No.:
Canadian Units: 6
Description: Certain motorhomes may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 104 – Windshield Wiping and Washing System. When travelling at higher speeds, with the wiper speed setting set to high, the wiper arms could lift away from the windshield and not be able to clean the windshield. This would reduce the driver’s visibility under certain conditions, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the original wiper arms with ones of a new design that will correctly contact and clean the windshield.



 
Recall No.: 2018-300
Company: Forest River
Models: 2019 Salem & Wildwood
Mfg. Recall No.:
Canadian Units: 19
Description: On certain travel trailers, an incorrectly sized axle equalizer was installed that could allow contact with the chassis while driving. This may cause axle and chassis damage and may result in poor vehicle handling, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the equalizer kit.



 
Recall No.: 2018-305
Company: Forest River
Models: 2019 Coachmen Chaparral & Chaparral LTE
Mfg. Recall No.:
Canadian Units: 32
Description: On certain travel trailers, the propane tank retaining rings may have been manufactured incorrectly. Over time, movement of the propane tanks could potentially cause the metal retaining strap to fail and result in the propane tanks falling from the vehicle. If this were to happen while the trailer is in motion, it could increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will install new propane tank retaining rings.



 
Recall No.: 2018-306
Company: Forest River
Models: 2019 Wildcat
Mfg. Recall No.:
Canadian Units: 3
Description: Certain travel trailers may have been fitted with incorrectly sized tires and rims. The vehicle tire placard states the correct tire size of ST225/75R15 Load Range E, while the trailer was built incorrectly with ST225/75R15 Load Range D tires. This could lead to overloading of the tires, potentially causing a failure. A tire failure could cause a crash causing injury and/or property damage.
Correction: Dealers will replace the tires and rims with those of the correct load range.



 
Recall No.: 2018-337
Company: Forest River
Models: 2016-2018 Prime Time Wildcat
Mfg. Recall No.: 48-0756
Canadian Units: 14
Description: On certain travel trailers, the certification tire and loading information placard does not contain correct tire inflation information. The label incorrectly indicates a tire inflation pressure of 65 PSI, while the correct inflation pressure should be 80 PSI. Incorrect tire pressure could lead to tire failure, resulting in loss of vehicle control, increasing the risk of a crash causing injury and/or damage to property.
Correction: Forest River will mail a corrected certification label to current owners with instructions for proper placement. If owners are not comfortable installing the label themselves, they can take the label to a Forest River dealer for installation.



 
Recall No.: 2018-343
Company: Forest River
Models: 2019 Wildwood
Mfg. Recall No.:
Canadian Units: 6
Description: On certain travel trailers, the break-away safety switch may not have constant power and could be disconnected from the trailer house battery when switching off the battery disconnect. If this occurs, the brakes of the tow vehicle would not engage in the event of a trailer disconnect, which could increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will install a new wiring harness for the break-away safety switch.



 
Recall No.: 2018-347
Company: Forest River
Models: 2016-2019 Salem
2016-2018 Wildwood
Mfg. Recall No.: 44-0762
Canadian Units: 47
Description: On certain travel trailers, when the outside shower faucet cover is open, it will cover the water heater exhaust panel, which could lead to an increased risk of injury and/or damage to property.
Correction: Dealers will install a new outside shower.



 
Recall No.: 2018-358
Company: Forest River
Models: 2019 Prime Time Tracer
Mfg. Recall No.: 48-0755
Canadian Units: 74
Description: On certain travel trailers, the stove is not isolated from the furnace return air, which could potentially cause an inverted flame on the cook top. If an inverted cook top flame were to occur, it could potentially cause the propane supply line to fail, which could increase the risk of a fire causing injury and/or damage to property.
Correction: Dealers will install a panel to separate the cook top from the furnace return air feed.



 
Recall No.: 2018-360
Company: Forest River
Models: 2014-2015 Coachmen Freelander
2014 Coachmen Leprechaun
2014-2016 Forest River Sunseeker
Mfg. Recall No.:
Canadian Units: 8
Description: On certain vehicles equipped with power windows, liquid can enter the power window switches causing corrosion and lead to a high electrical resistance. This could cause the switch to heat up, smoke, or melt, which would increase the risk of fire causing injury and/or damage to property.
Correction: Dealers will replace the driver’s side window switch with a switch that has additional protection against liquid intrusion.



 
Recall No.: 2018-335
Company: Grand Design RV
Models: 2018-2019 Solitude 5th-wheel
Mfg. Recall No.:
Canadian Units: 36
Description: On certain travel trailers equipped with a pullout outside kitchen option, the propane line could come into contact with the underside of the grill. If this were to occur during use, the line could sustain heat damage and create a propane leak, which in the presence of an ignition source, could result in a fire causing injury and/or damage to property.
Correction: Dealers will re-route the propane line with additional attachment points.



 
Recall No.: 2018-351
Company: Jayco
Models: 2018 Eagle, Eagle HT, Northpoint, Pinnacle, Seismic & Talon 5th-wheels
Mfg. Recall No.:
Canadian Units: 33
Description: On certain travel trailers, the steel strap installed to secure the propane tank may have been manufactured incorrectly. This could allow the propane tank to become unsecured and come out of its compartment, which could result in a fire, or explosion, causing injury and/or damage to property.
Correction: Dealers will replace the defective steel straps.



 
Recall No.: 2018-361
Company: Jayco
Models: 2019 White Hawk Travel Trailer
Mfg. Recall No.:
Canadian Units: 27
Description: On certain travel trailers, the screws that secure the steps to the ladder rail may be over tightened and/or broken. If weight were to be applied to the ladder step, an individual could fall, increasing risk of injury and/or damage to property.
Correction: Dealers will replace the affected screws and ensure the new ones are tightened to proper specification.



 
Recall No.: 2018-363
Company: Jayco
Models: 2019 Alante & Precept Motorhomes
Mfg. Recall No.:
Canadian Units: 16
Description: Certain motorhomes may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 104 – Windshield Wiping and Washing System. When travelling at higher speeds, with the wiper speed setting set to high, the wiper arms could lift away from the windshield and not be able to clean the windshield. This would reduce the driver’s visibility under certain conditions, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the original wiper arms with ones of a new design that will correctly contact and clean the windshield.



 
Recall No.: 2018-364
Company: Jayco
Models: 2018 Odyssey & Qwest
2019 Anthem, Aspire, Cornerstone & Insignia
Mfg. Recall No.:
Canadian Units: 6
Description: On certain travel trailers, the certification label may not contain the correct cargo-carrying capacity (CCC), tire, and CSA-certification information. This could lead to vehicle overloading, potentially causing damage to trailer and affecting vehicle handling, which could increase the risk of a crash causing injury and/or property damage.
Correction: Jayco will mail a corrected certification label to current owners with instructions for proper placement. If owners are not comfortable installing the label themselves, they can take the label to a Jayco dealer for installation.



 
Recall No.: 2018-309
Company: Keystone
Models: 2018-2019 Cougar
Mfg. Recall No.: 18-322
Canadian Units: 658
Description: On certain vehicles, the outdoor propane grill may not have been installed with enough clearance to its wood frame. This could expose the wood to elevated temperatures when the grill is in use and increase the risk of fire causing injury and/or damage to property.
Correction: Dealers will replace the wood frame assembly with a metal assembly.



 
Recall No.: 2018-367
Company: Keystone
Models: 2018-2019 Dutchmen Aerolite
Mfg. Recall No.: 18-325
Canadian Units: 10
Description: On certain travel trailers, the certification label does not contain the correct rim size information. The label incorrectly indicates a rim size of 14X5.5J, while the correct rim size should read 14X5J. This could lead to the wrong rim size being used, which could potentially affect vehicle handling, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the certification label.



 
Recall No.: 2018-303
Company: Newmar
Models: 2018 Essex, King Aire, London Aire & New Aire Class A Motorhomes
Mfg. Recall No.:
Canadian Units: 8
Description: On certain motorhomes, the windshield wiper arms may have been manufactured incorrectly. This could reduce the driver’s visibility under certain conditions and increase the risk of a crash and/or property damage.
Correction: Dealers will replace the wiper arms.



 
Recall No.: 2018-314
Company: Newmar
Models: 2018 Dutch Star Class A Motorhome
Mfg. Recall No.:
Canadian Units: 6
Description: On certain motorhomes, the front facia wood trim could separate from the slide out. If this occurs, the slide out could come in contact with the driver, or passenger, which could cause a loss of vehicle control, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will secure the fascia trim to the slide out.



 
Recall No.: 2018-329
Company: Newmar
Models: 2014 Essex & Mountain Aire Class A Motorhomes
2014-2015 Dutch Star & Ventana Class A Motorhomes
2015 London Aire Class A Motorhome
Mfg. Recall No.:
Canadian Units: 9
Description: On certain motorhomes, the door lock actuators on the baggage doors could malfunction and overheat if the battery voltage drops below 9.5 volts. This could cause melting of the actuator and the inner door material, increasing the risk of fire causing injury and/or damage to property.
Correction: Dealers will install a new low voltage disconnect module and wire harness. Note: This recall supersedes recall 2015-562. Vehicles repaired as part of the previous recall will require re-inspection and repair.



 
Recall No.: 2018-349
Company: Newmar
Models: 2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Grand Star, King Aire, Mountain Aire, New Aire, Ventana & Ventana LE Class A Motorhomes
Mfg. Recall No.:
Canadian Units: 55
Description: On certain motorhomes, after the battery disconnect is turned on, the controller for the slide-out rooms could cause the slide-outs to move in, or out, unexpectedly without warning. This could increase the risk of injury and/or damage to property. Note: This condition can only happen with the ignition key in the off/accessory position and the battery disconnect on.
Correction: Dealers will replace the slide-out controller.



 
Recall No.: 2018-302
Company: Thor Motor Coach
Models: 2019 Chateau, Four Winds, Freedom Elite, Majestic, Outlaw, Quantum & Vegas
Mfg. Recall No.: RC0000156
Canadian Units: 34
Description: On certain motorhomes, the rear axle U-bolts may not have been properly tightened during installation. These bolts could loosen, or break, potentially resulting in a separation of the rear axle from the vehicle. This could cause a loss of control and increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will inspect and tighten the U-bolts as necessary.



 
Recall No.: 2018-336
Company: Thor Motor Coach
Models: 2017-2018 Compass
2016-2018 Gemini
Mfg. Recall No.: RC0000154 / 17S34
Canadian Units: 61
Description: On certain vehicles equipped with a trailer lighting control module, or that had a trailer lighting control module installed as an aftermarket accessory, water may enter the module and connector and could cause wiring corrosion and damage to the module. This could result in an electrical short to ground, which could cause uncommanded seat belt pretensioner deployment, a burning smell and/or an increased risk of fire, even when the vehicle is parked and the ignition is off. This may also cause turn signals to flash rapidly as well as cause a loss of the instrument cluster display, heater and air conditioning controls and multimedia system (radio, screens, SYNC). An electrical short could increase the risk of injury and/or damage to property.
Correction: Ford dealers will add a drainage hole to the driver’s door stepwell and incorporate a fuse into the vehicle wiring harness. Note: This recall will be handled by Ford Canada under campaign number 17S34.



 
Recall No.: 2018-338
Company: Triple E
Models: 2017-2018 Wonder
Mfg. Recall No.: 9030 / 17S34
Canadian Units: 11
Description: On certain vehicles equipped with a trailer lighting control module, or that had a trailer lighting control module installed as an aftermarket accessory, water may enter the module and connector and could cause wiring corrosion and damage to the module. This could result in an electrical short to ground, which could cause uncommanded seat belt pretensioner deployment, a burning smell and/or an increased risk of fire, even when the vehicle is parked and the ignition is off. This may also cause turn signals to flash rapidly as well as cause a loss of the instrument cluster display, heater and air conditioning controls and multimedia system (radio, screens, SYNC). An electrical short could increase the risk of injury and/or damage to property.
Correction: Ford dealers will add a drainage hole to the driver’s door stepwell and incorporate a fuse into the vehicle wiring harness. Note: This recall will be handled by Ford Canada under campaign number 17S34.



 

November / December 2018

Auto Recalls


PLEASE NOTE: The Ministry is changing their recall process. If you want to check out your particular vehicle, go to http://www.canada.ca/en/services/transport/road/index.html. This will take you to "Road Transportation". On the right side of the page under "Most requested information and services", click on "Vehicle Recalls". That will take you to "Defect Investigations and Recalls". On the right side again under "Related Links", click on "Motor Vehicle Safety Recalls Database" and enter your vehicle information.


 
Recall No.: 2018-323
Company: Chrysler
Models: 2017-2018 Pacific
Mfg. Recall No.: U50
Canadian Units: 10,938
Description: Certain vehicles were built with a manual park release (MPR) cover that may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Prevention. The MPR could be accessed without the aid of a tool, contrary to the requirements of the standard. Unintentional activation of the MPR could result in inadvertent vehicle movement, which could increase the risk of property damage and/or injury.
Correction: Dealers will replace the manual park release cover with one that requires the use of a tool for removal.



 
Recall No.: 2018-310
Company: Ford
Models: 2018 Expedition & F150
2018 Lincoln Navigator
Mfg. Recall No.: 18S17
Canadian Units: 1,625
Description: On certain vehicles, the high-pressure fuel pump may have been improperly manufactured and could fracture at its mounting flange. This could cause an oil, or fuel, leak which, in the presence of an ignition source, could increase the risk of fire, causing injury and/or damage to property.
Correction: Dealers will replace the high-pressure fuel pump, high-pressure discharge tube and mounting bolts.



 
Recall No.: 2018-301
Company: Kia
Models: 2010-2013 Forte & Forte Koup
2011-2013 Optima
2011-2012 Sedona
Mfg. Recall No.: RC117
Canadian Units: 65,559
Description: On certain gasoline and hybrid engine vehicles, the circuits within the airbag control unit may become damaged. This could cause the airbags and seat belt pretensioners to not deploy in certain collisions where deployment is warranted, which could increase the risk of injury to vehicle occupants.
Correction: To be determined. Note: This recall does not affect the 2013 model year Optima Hybrid.



 
Recall No.: 2018-328
Company: Nissan
Models: 2010-2012 Versa
Mfg. Recall No.:
Canadian Units: 40,603
Description: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury.
Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk and is expected to replace airbag inflators before their function would be affected. Additional Note: This campaign affects 2010-2012 Versa hatchback models and 2010-2011 Versa sedan models. The 2012 model year Nissan Versa sedan is not involved.



 
Recall No.: 2018-346
Company: Toyota
Models: 2007-2011 Lexus GS
2006-2014 Lexus IS
Mfg. Recall No.: SRC R62
Canadian Units: 4,915
Description: On certain vehicles equipped with a 3.5L V6 engine, the fuel pulsation dampers located in the fuel delivery pipe could develop a leak over time. A fuel leak in the presence of an ignition source could increase the risk of fire causing injury and/or damage to property.
Correction: Dealers will replace the fuel delivery pipe with an updated part.



 
Recall No.: 2018-330
Company: Volkswagen
Models: 2018 Atlas
Mfg. Recall No.: 69X1
Canadian Units: 9,396
Description: On certain vehicles, if a child restraint with a larger than recommended base is installed in the centre position of the second row bench seat, it may damage both the centre and adjacent outboard seatbelt buckles. In the event of a crash, a damaged seatbelt buckle can release unexpectedly, increasing the risk of injury.
Correction: Dealers will inspect the centre and left (outboard) second row seatbelt buckles and replace as necessary. Additionally Volkswagen will provide an owner's manual supplement addressing child safety and child restraints.



 
Recall No.: 2018-342
Company: Volkswagen
Models: 2006-2009 Audi A4
2005-2011 Audi A6
2007-2008 Audi RS4
2006-2009 Audi S4
2007-2011 Audi S6
Mfg. Recall No.: 69R7
Canadian Units: 19,649
Description: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury.
Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk and is expected to replace airbag inflators before their function would be affected. Additional Note: This recall supersedes recalls 2016-266 (Audi Recall 69O2), 2017-026 (Audi Recall 69P6) and 2018-022 (Audi Recall 69U1). Vehicles completed under the previous recalls require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts. Additional Note: For the 2009 model year A4 and S4 models, only the Cabriolet versions are involved in this campaign.



 
Recall No.: 2018-365
Company: Volkswagen
Models: 2016-2018 Audi A6, A7, RS7, S6 & S7
Mfg. Recall No.: 74D5
Canadian Units: 2,672
Description: On certain vehicles, a problem with the passenger occupant detection system can cause illumination of the airbag warning light and the airbag system may not properly classify the front passenger. In the event of a crash, the airbag system may not function properly, increasing the risk of injury to a front passenger.
Correction: Dealers will install a passenger occupant detection system repair kit.



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