Recall Notices

If you have a vehicle or product that has been recalled, please record the VIN or serial number and call the manufacturer or dealer. The recall contact number for GM is 1-800-263-3777 and for Ford, 1-800-565-3673 or visit that company's website at www.fordcanada.com and click on "Contact Us" to send an e-mail. Chrysler Canada can be reached at 1-800-465-2001 or e-mail at www.chryslercanada.ca/owners/en and Toyota at 1-888-869-6828.


January / Febraury 2018

RV Recalls


 
Recall No.: 2017-396
Company: Crossroads RV
Models: 2018 Cameo & Redwood
Mfg. Recall No.: 17-296
Canadian Units: 10
Description: On certain fifth-wheel trailers, a propane manifold under the kitchen slide room can come into contact with the main floor and damage the propane line. If the propane manifold were to become damaged when the slide room is retracted and/or during travel, it could result in a propane leak, which in the presence of an ignition source, could result in a fire causing injury and/or property damage.
Correction: Dealers will reposition the propane manifold on the slide room bar and remove a section of metal trim along the main floor line to provide additional clearance.



 
Recall No.: 2017-442
Company: Cruiser RV
Models: 2018 Shadow Cruiser Ultra Light
Mfg. Recall No.: 99.03.13
Canadian Units: 20
Description: On certain travel trailers, the axles may have been incorrectly installed during the manufacturing process. This could cause the magnet actuating arm to get caught on the shaft and cause the brakes to temporarily lock up, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will re-install the axles in the correct position.



 
Recall No.: 2017-366
Company: Forest River
Models: 2017-2018 Coachmen Crossfit
Mfg. Recall No.:
Canadian Units: 14
Description: On certain motorhomes, the driveline operating angle may affect the long term durability of the flexible coupling between the transmission and driveshaft. If the flexible coupling were to crack, it would result in vibration and noise from underneath the vehicle. Continued driving with a cracked flex coupling may cause separation of the driveshaft, resulting in a loss of motive power while driving, or unintended vehicle movement in park without the parking brake applied. In addition, separation of the driveshaft from the transmission can result in damage to surrounding components, including brake and fuel lines. A loss of motive power may increase the risk of a crash, and unintended vehicle movement may result in property damage and/or injury to bystanders.
Correction: As an interim remedy, for vehicles with more than 48,000 kms, dealers will replace the driveshaft flexible coupling every 48,000 kms until the final repair is available. Upon the final remedy being available, dealers will either install a redesigned flexible coupling, modified driveshaft bracket and shield, or revised driveshaft equipped with a universal joint. Note: Cutaway chassis' with a 156" or 178" wheelbase are not involved in this campaign.



 
Recall No.: 2017-391
Company: Forest River
Models: 2016-2017 Berkshire
Mfg. Recall No.: FL-741
Canadian Units: 4
Description: On certain motorhomes built on a Freightliner XCR chassis, a battery cable mounting bracket may not have been installed correctly. As a result, the battery cable may be improperly routed and/or clipped, potentially causing the cable to short against the frame rail, which could increase the risk of a fire causing injury and/or damage to property.
Correction: Daimler Trucks North America authorized service facilities will inspect the mounting of the battery cable bracket, and repair as necessary.



 
Recall No.: 2017-406
Company: Forest River
Models: 2018 Flagstaff & Rockwood
Mfg. Recall No.:
Canadian Units: 4
Description: On certain travel trailers, the spindle nut may have been over-tightened during the manufacturing process. This could cause the bearings in the axle to overheat and potentially seize which could result in the wheel assembly separating from the axle, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will inspect and replace the bearings, hubs and spindle nuts as necessary.



 
Recall No.: 2017-417
Company: Forest River
Models: 2018 Prime Time Mfg Tracer
Mfg. Recall No.: 48-0514
Canadian Units: 3
Description: On certain travel trailers, the certification tire and loading information placard does not contain correct tire size and load range information. The labels incorrectly indicate a tire inflation pressure of 50 PSI and 345 kPa, while the inflation pressure should be 65 PSI and 338 kPa. Incorrect tire pressure could lead to tire failure, resulting in loss of vehicle control increasing the risk of a crash causing injury and/or damage to property.
Correction: Forest River will mail a corrected certification label to current owners with instructions for proper placement. If owners are not comfortable installing the label themselves, they can take the label to a Forest River dealer for installation.



 
Recall No.: 2017-429
Company: Forest River
Models: 2017-2018 Wildcat
Mfg. Recall No.: 61-0515
Canadian Units: 3
Description: On certain travel trailers, the location of the water heater within the slideroom of the vehicle could allow for carbon dioxide to enter the vehicle. If this were to occur, the carbon dioxide detector may not saturate thoroughly enough to signal the alarm, which would expose occupants to carbon dioxide unknowingly, and increase the risk of injury.
Correction: Dealers will relocate the water heater to a new location.



 
Recall No.: 2017-430
Company: Forest River
Models: 2017 Forester & Sunseeker
Mfg. Recall No.: 34.55.215-0491
Canadian Units: 2
Description: On certain motorhomes built on a Mercedes-Benz Sprinter chassis, the tire pressure label located on the B-pillar may not contain the correct front axle tire pressure information. Incorrect tire pressure could lead to tire failure, resulting in loss of vehicle control increasing the risk of a crash causing injury and/or damage to property.
Correction: Mercedes-Benz dealers will inspect, and if necessary, replace the tire pressure label.



 
Recall No.: 2017-446
Company: Forest River
Models: 2016-2018 Vibe
Mfg. Recall No.: 64-0516
Canadian Units: 223
Description: On certain travel trailers, due to insufficient clearance, the liquid propane (LP) lines may come in contact with the axle shackle. If this occurs, the LP lines could be damaged by the shackle which could cause a propane leak. A propane leak in the presence of an ignition source could increase the risk of fire causing injury and/or damage to property.
Correction: Dealers will install longer LP lines and reroute them away from the axle shackle area.



 
Recall No.: 2017-402
Company: Heartland
Models: 2018 Pioneer
Mfg. Recall No.: 99.01.34
Canadian Units: 19
Description: On certain travel trailers, the liquid propane (LP) hoses may not be properly secured to the frame. If the hoses are not secured they could come in contact with the trailer's tires, potentially damaging the hoses and resulting in a propane leak, which in the presence of an ignition source could result in a fire causing injury and/or damage to property.
Correction: Dealers will secure the LP hoses against the frame



 
Recall No.: 2017-439
Company: Heartland
Models: 2018 Sundance XLT
Mfg. Recall No.: 99.01.35
Canadian Units: 29
Description: On certain travel trailers, the axles may have been incorrectly installed during the manufacturing process. This could cause the magnet actuating arm to get caught on the shaft and cause the brakes to temporarily lock up, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will re-install the axles in the correct position.



 
Recall No.: 2017-440
Company: Highland Ridge RV
Models: 2018 Open Range 3X
Mfg. Recall No.:
Canadian Units: 15
Description: On certain travel trailers, the certification tire and loading information placard does not contain correct tire size. The labels incorrectly indicates a tire size of 235/80R16, while the correct tire size should be 235/85R16. This could result in the wrong tires being installed on the travel trailer which would lead to poor towing/driving characteristics, increasing the risk of a crash causing injury and/or damage to property.
Correction: Jayco will mail a corrected certification label to current owners with instructions for proper placement.



 
Recall No.: 2017-437
Company: Igloo Caravane
Models: 2015 T42
Mfg. Recall No.:
Canadian Units: 3
Description: On certain travel trailers, a reinforcement plate attaching the drawbar to the trailer chassis may not have been properly welded during the manufacturing process. If the welds were to fail, the trailer could separate from the vehicle while in transit, which would increase the risk of a crash causing injury and/or damage to property.
Correction: The manufacturer will bolt the drawbar directly to the chassis.



 
Recall No.: 2017-355
Company: Jayco
Models: 2018 Jay Flight SLX
Mfg. Recall No.:
Canadian Units: 36
Description: On certain travel trailers, the certification label may not have the correct weight capacity information. The travel trailer could be overloaded, which could result in poor vehicle handling and premature tire wear causing a tire failure, which would increase the risk of a crash causing injury and/or damage to property.
Correction: Labels will be mailed to owners of affected vehicles, along with instructions for proper installation.



 
Recall No.: 2017-435
Company: Keystone
Models: 2016-2018 Springdale & Summerland
Mfg. Recall No.: 17-299
Canadian Units: 716
Description: On certain motorhomes, the 12 volt breakers located by the battery may not have been properly connected. If a short circuit occurs on an unprotected circuit, it could increase the risk of fire causing injury and/or damage to property.
Correction: Dealers will inspect and remount the wiring as necessary.



 
Recall No.: 2017-436
Company: KZ Recreational Vehicles
Models: 2017-2018 Connect, SportTrek & Spree
Mfg. Recall No.: KZ-2017-06
Canadian Units: 539
Description: Certain travel trailers may have been manufactured without the required 2 amp fuse that provides over current protection to the awning light circuit. Without proper over current protection, in an overload condition, the wiring could overheat and could increase the risk of fire causing injury and/or damage to property.
Correction: Dealers will inspect the awning light circuit and install the 2 amp fuse if necessary.



 
Recall No.: 2017-389
Company: Newmar
Models: 2014-2017 Dutch Star Class A
2014 Mountain Aire Class A
Mfg. Recall No.: FL-741
Canadian Units: 89
Description: On certain motorhomes built on a Freightliner XCR chassis, a battery cable mounting bracket may not have been installed correctly. As a result, the battery cable may be improperly routed and/or clipped, potentially causing the cable to short against the frame rail, which could increase the risk of a fire causing injury and/or damage to property.
Correction: Daimler Trucks North America authorized service facilities will inspect the mounting of the battery cable bracket and repair as necessary.



 
Recall No.: 2017-386
Company: REV Recreation Group
Models: Fleetwood RV
2018 Discovery, Flair & Storm
Monaco RV
2018 Diplomat
Mfg. Recall No.: 170720REV
Canadian Units: 10
Description: On certain motorhomes, the high beam and/or low beam headlamps may have been manufactured with untempered glass lenses. If the headlamp lens is not tempered, it may crack or break, which may cause decreased illumination and/or premature failure of the headlight bulb, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace defective headlamp lenses with new headlamp lenses, as required.



 
Recall No.: 2017-410
Company: Thor Motor Coach
Models: 2018 Chateau, Four Winds & Freedom Elite
Mfg. Recall No.: RC0000144
Canadian Units: 87
Description: On certain motorhomes, the rubber liquid propane (LP) hose could sag and become pinched between the frame and the leaf spring u-bolts. This could increase the risk of a leak in the LP hose, resulting in a propane leak, which in the presence of an ignition source could result in a fire causing injury and/or damage to property.
Correction: Dealers will inspect the routing of the rubber LP hose and either install additional p-clamps or relocate existing p-clamps to ensure the hose is properly secured.



 
Recall No.: 2017-419
Company: Thor Motor Coach
Models: 2010-2011 Four Winds & Hurricane
2011 Four Winds, Serrano & Windsport
Mfg. Recall No.: RC0000145
Canadian Units: 28
Description: On certain motorhomes, an incorrect electrical connection at the transfer switch buss bar could cause the transfer switch to overheat and melt. This could result in a vehicle fire causing injury and/or property damage.
Correction: Dealers will replace the transfer switch. Note: This is an expansion of recalls 2012-358 and 2015-494.



 
Recall No.: 2017-434
Company: Thor Motor Coach
Models: 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Palazzo, Serrano, Tuscany, Tuscany XTE & Windsport
Mfg. Recall No.: RC0000146
Canadian Units: 33
Description: On certain motorhomes, the windshield wiper system may have been incorrectly installed and secured. This could result in the wiper system being loose, which could limit the driver’s visibility under certain conditions which may increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will inspect the wiper system to verify that the original recall repair was completed correctly and will repair as necessary. Note: This recall supersedes recalls 2017-078 and 2017-172. A portion of vehicles repaired under the previous recall will require re-inspection and repair.



 
Recall No.: 2017-365
Company: Tiffin
Models: 2013-2014 Zephyr
Mfg. Recall No.: 17012
Canadian Units: 7
Description: On certain motorhomes equipped with a Prestolite starter, the retaining ring on the starter shaft may break without warning, allowing the shaft to extend beyond the starter motor. The motor could continue to be energized and overheat, or eventually be subject to an over current condition, which would increase the risk of fire causing injury and/or damage to property.
Correction: Spartan service centres will replace the starter.



 

January / Febraury 2018

Auto Recalls


PLEASE NOTE: The Ministry is changing their recall process. If you want to check out your particular vehicle, go to http://www.canada.ca/en/services/transport/road/index.html. This will take you to "Road Transportation". On the right side of the page under "Most requested information and services", click on "Vehicle Recalls". That will take you to "Defect Investigations and Recalls". On the right side again under "Related Links", click on "Motor Vehicle Safety Recalls Database" and enter your vehicle information.


 
Recall No.: 2017-422
Company: Chrysler
Models: 2017-2018 Jeep Cherokee
Mfg. Recall No.: T53
Canadian Units: 5,736
Description: Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 110 - Tire Selection and Rims. The certification label may not include tire and rim size information as required by the standard. This could lead to the wrong tire and rim size being used, which could potentially affect vehicle handling which may increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the certification label.



 
Recall No.: 2017-423
Company: Chrysler
Models: 2017-2018 Pacifica
Mfg. Recall No.: T54
Canadian Units: 1,926
Description: On certain vehicles with eight passenger seating, the second-row centre seating position seat belt buckle could cause the left outboard seat belt to become unlatched under certain conditions. If the seat belt were to unlatch with the vehicle in motion, it could increase the risk and/or severity of injury to vehicle occupants in the event of a crash.
Correction: Dealers will install a shorter second-row centre seating position seat belt buckle that corrects the issue.



 
Recall No.: 2017-441
Company: Chrysler
Models: 2013-2017 Ram 2500, 3500, 4500 & 5500
Mfg. Recall No.: T51
Canadian Units: 49,109
Description: On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage.
Correction: Dealers will replace the water pump with a new one.



 
Recall No.: 2017-450
Company: Chrysler
Models: 2011-2014 Dodge Durango
2011-2014 Jeep Grand Cherokee
Mfg. Recall No.: T59
Canadian Units: 42,034
Description: On certain vehicles, a brake booster shield may have been incorrectly installed as part of recall P14/2014-112. An incorrectly installed shield could be less effective in diverting water away from the brake booster, creating the possibility of corrosion allowing water to get inside. In a cold climate, water inside the brake booster could freeze limiting the braking ability of the vehicle, resulting in longer braking distances, increasing the risk of crash causing injury and/or damage to property.
Correction: Dealers will inspect the installation of the brake booster shield and perform repairs as necessary.



 
Recall No.: 2017-373
Company: Ford
Models: 2014 E-350 & F-150
2014-2015 Escape
2015 Lincoln MKC
Mfg. Recall No.: 17S17
Canadian Units: 20,681
Description: On certain vehicles, improperly tempered bolts may have been used to install certain seats, seat backs, seat belt buckles, or seat belt anchors due to a manufacturing issue. An improperly tempered bolt could fracture and compromise the structural integrity of the seat and/or seat belt system's performance in a sudden stop or crash, which could increase the risk of injury to vehicle occupants.
Correction: Dealers will inspect the bolts and will remove and replace as necessary. Note: Only E-350 Extended Wagon models with 11, 12, or 15 passenger seating configurations are involved in this recall.



 
Recall No.: 2017-413
Company: Ford
Models: 2015-2017 F-150
2017 F-250 Super Duty & F-350 Super Duty
Mfg. Recall No.: 17C12
Canadian Units: 15,715
Description: Certain vehicles equipped with rear inflatable seat belts may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 210 – Seat Belt Assembly Anchorages. The left rear inflatable seat belt buckle may have been assembled with a rivet that was improperly staked. As a result, the left rear seat belt assembly could separate from its mounting bracket during a crash, which could increase the risk of injury and would fail to meet the anchorage strength requirements of the standard.
Correction: Dealers will inspect the left rear seat belt buckle rivet, and replace the seat belt buckle assembly if necessary.



 
Recall No.: 2017-427
Company: Mazda
Models: 2016 Mazda6
Mfg. Recall No.: 1517H
Canadian Units: 2,886
Description: On certain vehicles, there may be excessive weld spatter on the front passenger seat frame due to a manufacturing issue. Over time, the occupant classification sensor wire harness may chafe and wear against the weld splatter and cause an electrical short. This could result in a loss of power steering assist and/or a deactivation of the entire airbag system. A loss of power steering assist could unexpectedly increase steering effort, which could increase the risk of a crash and failure of airbags to deploy during a crash (where deployment is warranted) could increase the risk of injury to vehicle occupants.
Correction: Dealers will affix a protective pad to the seat frame to prevent the wire harness from chafing. If the harness has already been damaged, dealers will also apply insulating tape on the harness. If the harness has been damaged beyond repair, dealers will replace the bottom seat cushion containing the sensor and the harness. Note: The airbag warning light, along with other malfunction indicator lights will illuminate in the instrument cluster if this condition is present.



 
Recall No.: 2017-395
Company: Mercedes-Benz
Models: 2016-2017 GLE Class & GLE Coupe
Mfg. Recall No.:
Canadian Units: 2,775
Description: On certain vehicles, the engine control unit may be out of specification. This could result in the engine shutting down when applying the brakes just before stopping the vehicle and/or with a high engine load combined with an insufficient accelerator pedal actuation following an ECO start. Depending on traffic conditions an unintentional engine shut-down could increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will update the engine and transmission control unit software.



 
Recall No.: 2017-364
Company: Mitsubishi
Models: 2007-2013 Outlander
Mfg. Recall No.: SR-17-003
Canadian Units: 42,283
Description: On certain vehicles, water may drain from the windshield cowl area and potentially collect in the area of the wiper motor breathing hole. If the wiper motor is not operating, water could potentially enter the wiper motor through the breathing hole. If this occurs, over time, it could result in corrosion and/or an electrical conduction failure, both of which could result in the wiper motor not operating. If the wiper motor were to stop operating, the windshield wipers would become inoperative, which could limit the driver’s visibility under certain operating conditions, which may increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the wiper motor with an upgraded wiper motor that will prevent water intrusion.



 
Recall No.: 2017-44
Company: Mitsubishi
Models: 2004-2006 Lancer
Mfg. Recall No.: SR-17-004
Canadian Units: 9,552
Description: On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant.
Correction: Dealers will replace the passenger side frontal airbag inflator with a new, non-ammonium-nitrate-based inflator. Note: This campaign supersedes 2015-236, which replaced defective inflators with new inflators ("like-for-like") as a temporary remedy while evaluating a permanent remedy. Vehicles repaired under 2015-236 and un-repaired vehicles covered by 2015-236 will now receive the permanent remedy airbag inflator type.



 
Recall No.: 2017-356
Company: Nissan
Models: 2007-2012 Versa
Mfg. Recall No.:
Canadian Units: 111,411
Description: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury
Correction: Dealers will replace the driver frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk and is expected to replace airbag inflators before their function would be affected. Additional Note: This campaign affects 2007-2012 Versa hatchback models and 2007-2011 Versa sedan models. The 2012 model year Nissan Versa sedan is not involved.



 
Recall No.: 2017-457
Company: Porsche
Models: 2003-2006 Cayenne, Cayenne S & Cayenne Turbo
Mfg. Recall No.: AH10
Canadian Units: 4,817
Description: On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property.
Correction: Dealers will replace the fuel pump flange.



 
Recall No.: 2017-363
Company: Toyota
Models: Lexus 2016 GS350
2016-2017 CT 200h, ES 300h, ES 350, GX 460, IS 200, IS 300, IS 350, NX 200T, NX 300h, RC F, RC 300, RC 350, RX 350 & RX 450h
2017 LX570

Toyota 2016 Venza
2016-2017 4Runner, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, Prius V, RAV4, RAV4 Hybrid, Sequoia, Sienna, Tacoma, Tundra, Yaris HB
2017 Prius Prime
2018 C-HR
Mfg. Recall No.:
Canadian Units: 36,657
Description: On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property.
Correction: Dealers will cut the plug end from the block heater to disable its operation as an interim measure until an appropriate remedy is found. As an alternative the owners may choose to have the accessory engine block heater removed and receive a refund of the purchase price of the engine block heater.



 
Recall No.: 2017-398
Company: Volkswagen
Models: 2009-2016 CC
2006-2010 Passat
Mfg. Recall No.: 20AE
Canadian Units: 19,508
Description: On certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the fuel pump control module and relocate it within the vehicle.



 
Recall No.: 2017-458
Company: Volkswagen
Models: 2004-2007 Touareg
Mfg. Recall No.: 20AI
Canadian Units: 4,170
Description: On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property.
Correction: Dealers will inspect for cracks and replace the fuel filter flange if cracks are found. If no cracks are detected, a protective cover will be applied to the filter flange to prevent oxidization and future formation of cracks.



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