Recall Notices

If you have a vehicle or product that has been recalled, please record the VIN or serial number and call the manufacturer or dealer. The recall contact number for GM is 1-800-263-3777 and for Ford, 1-800-565-3673 or visit that company's website at www.fordcanada.com and click on "Contact Us" to send an e-mail. Chrysler Canada can be reached at 1-800-465-2001 or e-mail at www.chryslercanada.ca/owners/en and Toyota at 1-888-869-6828.


November / December 2017

RV Recalls


 
Recall No.: 2017-309
Company: Entegra Coach
Models: 2012-2015 Cornerstone
Mfg. Recall No.:
Canadian Units: 26
Description: On certain motorhomes equipped with a Prestolite starter, the retaining ring on the starter shaft may break without warning, allowing the shaft to extend beyond the starter motor. The motor could continue to be energized and overheat, or eventually be subject to an over current condition, which would increase the risk of fire causing injury and/or damage to property.
Correction: Spartan service centres will replace the starter.



 
Recall No.: 2017-260
Company: Forest River
Models: 2014-2015 XLR Hyperlite Toy Hauler
Mfg. Recall No.:
Canadian Units: 48
Description: On certain travel trailers, the shackle bolt may not be seated properly into the chassis axle hanger. This could allow the centre axle of a triple axle configuration to rotate to the rear causing tire degradation and/or a loss of vehicle control which would increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will inspect and affect repairs as necessary.



 
Recall No.: 2017-292
Company: Forest River
Models: 2016-2017 XLR Toy Hauler
Mfg. Recall No.:
Canadian Units: 6
Description: On certain travel trailers, an incorrectly sized equalizer was mounted to the centre axle hanger. This could lead to premature failure of the equalizer and/or axle springs which could result in loss of vehicle control increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will remove the incorrect equalizer and replace it with the correct equalizer.



 
Recall No.: 2017-313
Company: Forest River
Models: 2014-2015 Cross Country
2013-2015 Encounter
2014-2017 Mirada
2017 Mirada Select
Mfg. Recall No.:
Canadian Units: 77
Description: On certain motorhomes where a residential refrigerator was installed in place of the standard refrigerator, the positive and negative leads from the battery which hook to the standard refrigerator were left with exposed wire ends. This could result in the energized wire and the negative wire to possibly make contact with each other, which could lead to melting of the wire insulation and increase the risk of a fire causing injury and/or damage to property.
Correction: Dealers will disconnect the energized and negative wires at the house battery.



 
Recall No.: 2017-286
Company: Gulf Stream
Models: 2016-2017 Vintage Cruiser
2015-2018 Vista Cruiser
Mfg. Recall No.: GS310517
Canadian Units: 150
Description: On certain travel trailers, the certification label does not contain the correct tire size information and load range information. The labels incorrectly indicate a tire size of ST215/75R 14 C rated tire(s), while the correct size on the trailer should read ST205/75R 14 D rated tire(s). As a result, an incorrect tire size may inadvertently be fitted, which may lead to poor vehicle handling characteristics and potentially result in a crash causing injury and/or property damage.
Correction: Labels stating the correct tire size will be mailed to owners along with instructions for proper installation.



 
Recall No.: 2017-310
Company: Jayco
Models: 2018 Starcraft Launch Outfitter
Mfg. Recall No.:
Canadian Units: 14
Description: On certain travel trailers, the outlet in the area of the optional sleeper/trifold sofa/theatre seating and kitchen sink area is not protected with a Ground Fault Circuit Interrupter (GFCI). This could increase the risk of shock or electrocution to persons operating appliances.
Correction: Dealers will replace existing outlet with a GFI outlet.



 
Recall No.: 2017-330
Company: Jayco
Models: 2017 Hummingbird Travel Trailer
Mfg. Recall No.:
Canadian Units: 46
Description: On certain travel trailers, the certification, tire and loading information labels do not contain correct tire load range and inflation pressure information. The labels indicate a tire size of ST205/75R14 with load range D and 448 kPa (65 PSI) inflation pressure. The correct tire load range is C and 345 kPa (50 PSI) inflation pressure. As a result, the tires could be overinflated or the vehicle fitted with incorrect replacement tires. This could affect vehicle handling and increase the risk of tire failure causing property damage and/or personal injury.
Correction: Updated labels will be mailed to owners of affected vehicles, along with instructions for proper installation.



 
Recall No.: 2017-278
Company: Keystone
Models: 2012-2018 Springdale
Mfg. Recall No.: 17-289
Canadian Units: 62
Description: Certain travel trailers may not comply with Canadian Motor Vehicle Safety Regulations. The certification label may not contain the correct Gross Axle Weight Rating (GAWR). The label incorrectly indicates a GAWR of 5,200 lbs (2,359 kg), while it should instead show the GAWR as 4,400 lbs (1,995 kg). This could lead to premature tire failure and vehicle overloading, increasing the risk of a crash causing injury and/or damage to property.
Correction: Keystone RV will send a revised certification label to current owners with instructions for proper placement. If owners are not comfortable installing the label themselves, they can take the label to a Keystone RV dealer for installation.



 
Recall No.: 2017-279
Company: Keystone
Models: 2017-2018 Dutchmen Voltage
Mfg. Recall No.: 17-285
Canadian Units: 16
Description: On certain travel trailers equipped with the Onan 5.5kW generator option, the fuel line that is connected to the generator may not have been clamped properly. If the fuel line were to disconnect, it could lead to a fuel leak, which in the presence of an ignition source could cause a fire and increase the risk of injury and/or damage to property.
Correction: Dealers will ensure the fuel line is properly clamped to the generator.



 
Recall No.: 2017-323
Company: Keystone
Models: 2018 Dutchmen Coleman
Mfg. Recall No.: 17-291
Canadian Units: 2
Description: On certain travel trailers, the wiring connectors at the air conditioner junction box may be incorrect. This could result in the wires potentially coming loose and shorting together, which would increase the risk of a fire causing injury and/or property damage.
Correction: Dealers will replace the incorrect crimp style connector with a twist on style connector.



 
Recall No.: 2017-349
Company: Keystone
Models: 2016-2017 Outback
Mfg. Recall No.: 17-290
Canadian Units: 113
Description: Certain travel trailers may have been manufactured with an incorrect drawbar to tow the trailer. Under certain circumstances, this could cause the drawbar to bend which could lead to poor vehicle handling, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will install a reinforcement channel over the drawbar to increase the strength of the drawbar.



 
Recall No.: 2017-350
Company: Keystone
Models: 2016-2018 Avalanche
Mfg. Recall No.: 17-293
Canadian Units: 16
Description: On certain travel trailers, the adjustment bolt for the kitchen slide room can come into contact with a tire. If this occurs during travel, there is an increased risk of a tire blowout, which would increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the incorrect length adjustment bolt with a 3-inch bolt.



 
Recall No.: 2017-304
Company: Newmar
Models: 2012-2014 Essex & King Aire Class A Motorhomes
Mfg. Recall No.: 17012
Canadian Units: 33
Description: On certain motorhomes equipped with a Prestolite starter, the retaining ring on the starter shaft may break without warning, allowing the shaft to extend beyond the starter motor. The motor could continue to be energized and overheat, or eventually be subject to an over current condition, which would increase the risk of fire causing injury and/or damage to property.
Correction: Spartan service centres will replace the starter.



 
Recall No.: 2017-328
Company: Newmar
Models: 2014-2018 Dutch Star Class A Motorhome
Mfg. Recall No.:
Canadian Units: 90
Description: On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the “on” position. If the ignition is on and the remote night shade button is pushed, the night shades can come down, blocking the side views of the driver, which may increase the risk of a crash causing injury and/or property damage.
Correction: Dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the “on” position.



 
Recall No.: 2017-261
Company: REV Recreation Group
Models: 2010 Dodge Sprinter & Fleetwood RV Icon
Mfg. Recall No.: S14
Canadian Units: 4
Description: On certain RVs built on a Dodge Sprinter chassis, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant.
Correction: Fiat Chrysler Automobiles (FCA) dealers will replace the front driver airbag module.



 
Recall No.: 2017-302
Company: REV Recreation Group
Models: American Coach
2012-2013 American Eagle
2012 American Heritage
Mfg. Recall No.: 17012
Canadian Units: 4
Description: On certain motorhomes equipped with a Prestolite starter, the retaining ring on the starter shaft may break without warning, allowing the shaft to extend beyond the starter motor. The motor could continue to be energized and overheat, or eventually be subject to an over current condition, which would increase the risk of fire causing injury and/or damage to property.
Correction: Spartan service centres will replace the starter.



 
Recall No.: 2017-308
Company: Triple E
Models: 2016-2017 Wonder
Mfg. Recall No.: 8645
Canadian Units: 10
Description: On certain vehicles, the bolts required to hold the chassis frame extension adapter may not have been installed during the conversion process. This could cause the frame and/or frame extension structure to distort when towing, which could increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will install the missing bolts to the frame extension adapter.



 
Recall No.: 2017-322
Company: Triple E
Models: 2017 Wonder
Mfg. Recall No.:
Canadian Units: 35
Description: On certain motorhomes, the water heater door could block the furnace intake and exhaust ports. If the furnace is operated with the water heater door opened for an extended period of time, it could increase the risk of fire causing injury and/or damage to property.
Correction: The manufacturer will remove the straps attached to the water heater door to prevent it from being left open.



 

November / December 2017

Auto Recalls


PLEASE NOTE: The Ministry is changing their recall process. If you want to check out your particular vehicle, go to http://www.canada.ca/en/services/transport/road/index.html. This will take you to "Road Transportation". On the right side of the page under "Most requested information and services", click on "Vehicle Recalls". That will take you to "Defect Investigations and Recalls". On the right side again under "Related Links", click on "Motor Vehicle Safety Recalls Database" and enter your vehicle information.


 
Recall No.: 2017-268
Company: BMW
Models: 2005-2008 7 Series
Mfg. Recall No.:
Canadian Units: 2,081
Description: On certain vehicles equipped with the Comfort Access, or Comfort Access in combination with the Soft Close Automatic door latching system options, the doors may not latch correctly. As a result, doors which appear to be latched could unlatch while driving. This could increase the risk of injury to a vehicle occupant seated next to the door, or result in damage to property
Correction: To be determined.



 
Recall No.: 2017-303
Company: Chrysler
Models: 2011-2012 Grand Caravan
Mfg. Recall No.: T33
Canadian Units: 86,544
Description: On certain vehicles, an electrical short could occur in the steering wheel wiring harness, which could result in an inadvertent deployment of the driver frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants.
Correction: Dealers will inspect the steering wheel wiring and replace it as necessary. A protective covering will also be installed on the wiring harness.



 
Recall No.: 2017-336
Company: Chrysler
Models: 2011-2015 Journey
Mfg. Recall No.: T47
Canadian Units: 120,336
Description: On certain vehicles, an electrical short could occur in the steering wheel wiring harness, which could result in an inadvertent deployment of the driver frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants.
Correction: Dealers will inspect the steering wheel wiring and replace it as necessary. A protective covering will also be installed on the wiring harness.



 
Recall No.: 2017-341
Company: Chrysler
Models: 2011-2014 Chrysler 300, Dodge Challenger, Charger & Durango
2012-2014 Jeep Grand Cherokee
Mfg. Recall No.: T36
Canadian Units: 29,625
Description: On certain vehicles equipped with electro-hydraulic power steering (“EHPS”), the alternator may fail suddenly. This could result in the engine stalling, causing a loss of motive power which could increase the risk of a crash, as well as disable various vehicle safety systems and could also cause a fire. Both issues could increase the risk of injury and/or damage to property.
Correction: Dealers will inspect the part number on the alternator and will replace the alternator as necessary. Note: Only specific engine and alternator combinations are affected by this campaign.



 
Recall No.: 2017-274
Company: Ford
Models: 2011 Fiesta
Mfg. Recall No.: 17S14
Canadian Units: 11,899
Description: In certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), moisture containing road salt could enter the battery junction box and cause corrosion of the fuse and wiring terminals. This could result in a loss of electrical connectivity in some circuits related to the powertrain, potentially causing the vehicle to stall without the ability to restart. This could also affect the exterior lighting, which would decrease vehicle conspicuity. These conditions could increase the risk of crash causing injury and/or damage to property.
Correction: Dealers will inspect, clean any corrosion off the terminals and replace any defective fuses. Seals will also be installed in the battery junction box to prevent future moisture entry.



 
Recall No.: 2017-332
Company: Ford
Models: 2017 Edge & Fusion
2017 Lincoln MKZ
Mfg. Recall No.: 17S16
Canadian Units: 687
Description: On certain vehicles equipped with the 2.0l engine coupled to a six-speed automatic transmission, the torque converter could separate from the engine flex plate due to inadequate welds on the attachment studs. If this occurs, this would result in a sudden loss of motive power, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the torque converter.



 
Recall No.: 2017-325
Company: General Motors
Models: 2014 Silverado & Sierra
Mfg. Recall No.: 17276
Canadian Units: 79,369
Description: Certain vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers due to an electrical/software issue. If EPS assist is lost and suddenly returned, the unexpected change in steering effort could affect vehicle control, which would increase the risk of a crash causing injury and/or damage to property.
Correction: Dealers will update the EPS module software. Note: If power steering assist is lost and the vehicle reverts to manual steering, a dash message would be displayed stating there is an EPS problem. Additionally, this issue could also affect radio, stabilitrak, the driver information centre, chime, door-lock, air conditioning, and/or cruise control function.



 
Recall No.: 2017-327
Company: Honda
Models: 2013-2016 Accord
Mfg. Recall No.:
Canadian Units: 51,995
Description: On certain vehicles, the case for the battery sensor may have been improperly manufactured with gaps that could allow for moisture intrusion. If moisture or road salt were to enter the battery sensor case, it could result in corrosion to the sensor, which could cause an electrical short, increasing the risk of a fire causing injury and/or property damage.
Correction: Dealers will inspect, and replace the battery sensor as necessary.



 
Recall No.: 2017-347
Company: Honda
Models: 2017 CR-V
Mfg. Recall No.:
Canadian Units: 3,912
Description: On certain vehicles, the fuel feed pipe may not have been properly manufactured. Upon the fuel lines being pressurized, the connection between the feed pipe and fuel hose could separate, resulting in a fuel leak which could cause an engine stall. Additionally, a fuel leak in the presence of an ignition source could increase the risk of fire causing injury and/or damage to property.
Correction: Dealers will replace the fuel feed pipe and associated single use retainers.



 
Recall No.: 2017-297
Company: Hyundai
Models: 2013-2017 Santa Fe & Santa Fe Sport
Mfg. Recall No.: R0131
Canadian Units: 128,865
Description: On certain vehicles, the cable between the actuating lever for the secondary hood latch and the secondary latch may become corroded over time. This could cause the secondary hood latch to remain in the open position when the hood is closed. If the vehicle were to be driven with the primary hood latch disengaged, or primary hood latch is released while driving, the secondary hood latch may not hold the hood closed while the vehicle is in motion. If this were to occur, it could compromise the driver’s ability to see the road and its users, as well as cause damage to the windshield. These issues could result in a crash causing injury and/or property damage.
Correction: Dealers will replace the secondary hood latch cable.



 
Recall No.: 2017-300
Company: Hyundai
Models: 2015-2016 Genesis
Mfg. Recall No.: R0132 (71CA16/71C051)
Canadian Units: 11,987
Description: On certain vehicles equipped with a manual parking brake, the electrical switch which illuminates the parking brake warning light in the instrument cluster could become corroded. This could result in the parking brake warning light intermittently not illuminating when the parking brake is applied. A failure of the parking brake indicator to illuminate when the parking brake is applied can result in a driver misapplication of the parking brake, which may cause the following conditions: effect on vehicle acceleration, parking brake noise and/or parking brake “drag” and smoke and/or smell from driving with the applied parking brake.
Correction: Dealers will replace the parking brake switch with a switch that revised contact material.



 
Recall No.: 2017-288
Company: Mazda
Models: 2004 RX-8
Mfg. Recall No.: 1117E
Canadian Units: 3,004
Description: On certain vehicles, the ball joint socket area on the front lower control arm may become cracked due to an inappropriate manufacturing process of the ball joint. If a large load is applied to the suspension while driving, the ball joint may suddenly separate from the socket, which could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the lower control arms with modified parts.



 
Recall No.: 2017-289
Company: Mazda
Models: 2004-2008 RX-8
Mfg. Recall No.: 1017E
Canadian Units: 6,788
Description: On certain vehicles, the fuel pump discharge pipe may crack and cause a fuel leak. A fuel leak in the presence of an ignition source could result in a fire, increasing the risk of injury and/or damage to property.
Correction: Dealers will replace the fuel filter body with an improved part.



 
Recall No.: 2017-312
Company: Mazda
Models: 2014-2017 A3
2012-2014 A6
Mfg. Recall No.: 1217E
Canadian Units: 72,835
Description: On certain vehicles equipped with hand-operated parking brakes, the rear brake caliper protective boot on the parking brake system may not perform as intended, causing the parking brake actuator shaft to corrode. Over time, the actuator shaft may become stuck in the brake caliper body which could lead to decreased parking brake holding force or cause the parking brake to drag while driving. Decreased parking brake holding force could cause the vehicle to roll away if parked on a slope which would increase the risk of injury and/or damage to property.
Correction: Dealers will inspect and repair or replace the rear caliper assemblies as necessary.



 
Recall No.: 2017-296
Company: Porsche
Models: 2011-2012 Cayenne S & Cayenne Turbo
2010-2012 Panamera, Panamera 4, & 4S, Panamera S & Panamera Turbo
Mfg. Recall No.: AH08
Canadian Units: 1,823
Description: On certain vehicles, the fasteners of the camshaft adjusters could fail due to an assembly problem. If this occurs, this could cause abnormal engine noises, vibrations, illumination of the check engine light and could cause the vehicle to stall, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the fastening screws of the camshaft adjusters and if necessary, replace the camshaft adjuster assemblies.



 
Recall No.: 2017-290
Company: Toyota
Models: 2016 Tacoma
Mfg. Recall No.:
Canadian Units: 2,398
Description: On certain vehicles equipped with a V6 engine, the crankshaft rotor may have been produced with an anti-corrosion coating that is too thick. This could cause interference with the crank position sensor, potentially causing the vehicle to stall, increasing the risk of a crash causing injury and/or damage to property.
Correction: Dealers will replace the crank position sensor with one of an improved design.



 
Recall No.: 2017-318
Company: Volkswagen
Models: 2016-2017 Audi Q3
Mfg. Recall No.: 45G6
Canadian Units: 5,449
Description: Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 108 - Lighting System and Retroreflective Devices. If the parking brake is used during emergency braking, the brake lights on the vehicle will not activate. Following road users would be unaware of the emergency braking that is taking place, which could increase the risk of a rear-end crash causing injury and/or damage to property.
Correction: Dealers will update vehicle software to correct the non-compliance.



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